Your services marketplace
Wellness, concierge, craftspeople on quote, cleaning, childcare: everything that’s included, in detail.
Examples to explore
Bien chez soi
At-home wellness
Beau Travail
Master craftspeople
Clés d’or
Private concierge
Everything that’s included66 features
Lines marked “Planned” are not in place yet and are not counted here.
Your customers
Your site, and each customer’s own space.
A homepage that looks like you
Built for your industry: search up front, categories, featured listings.
See it liveBien chez soi · Home
Search with your filters
Your industry’s criteria, price and sorting; the result count updates live.
See it liveBien chez soi · Search
Complete listing pages
The photo gallery, key facts, description, rules and similar listings.
See it liveClés d’or · Listing
Available time slots
This week’s slots, on the listing and on the profile; a booked slot disappears.
See it liveBien chez soi · Listing
Services to choose from
Name, price and duration, up to 8 hours, chosen before the slot.
See it liveBien chez soi · Public page
A minimum duration
The hourly price is calculated automatically.
See it liveClés d’or · Listing
Quote requests
The customer describes what they need; the provider replies by message.
See it liveBeau Travail · Request
The neighborhood map
On the page of every listing with a location, with an approximate address that protects the exact spot.
See it liveBien chez soi · Listing
A public page for everyone
Their introduction, all their listings and their reviews.
See it liveBien chez soi · Public page
Verified reviews
Only a customer who bought or booked can leave a rating; it shows on the listing and on the profile.
See it liveBien chez soi · Listing
Favorites
A heart on every listing, and the list in their account.
See it liveBien chez soi · Favorites
Search alerts
At most one email a day, with the new listings that match; one-click unsubscribe.
See it liveBien chez soi · Favorites
An account in seconds
An email and a password, the address confirmed with a code; or “Continue with Google”.
See it liveBien chez soi · Sign-up
Requests without an account
If you turn it on, a code sent by email is enough to write without signing up; consent is dated.
See it liveBien chez soi · Request
On-site messaging
Every request has its own conversation, with photos and PDFs attached, up to 5 files of 5 MB.
See it liveBien chez soi · My requests
Tracking in their account
Every request and its status, clearly shown; before cancelling a paid booking, the refund amount is displayed.
See it liveBien chez soi · My requests
Rescheduling
One side suggests another time, the other accepts: it works both ways.
Email reminders
Before every appointment, with the calendar file.
Report a listing
On every page, with or without an account; your team decides.
See it liveBien chez soi · Listing
Legal pages, ready to go
Legal notice, privacy, and terms of sale as soon as your site takes payments.
See it liveBien chez soi · Legal notice
Delete their account
At any time, confirmed with a code sent by email.
Your providers
Their space to publish, reply and get paid.
A dashboard
Their listings by status, requests to handle, views.
See it liveBien chez soi · Pro space
Their listings
Live, under review, draft or needing changes: everything is tracked.
See it liveBien chez soi · Pro’s listings
Guided listing creation, built for your industry
The steps, fields and photos your industry needs; the draft saves at every step.
See it liveBien chez soi · New listing
Requests received
Reply, accept, or decline with a reason.
See it liveBien chez soi · Requests received
Their schedule
Their appointments day by day, their hours, their notice period.
Their service area
The radius they’re willing to travel.
See it liveBeau Travail · Listing
Their public page
Their introduction, logo and contact details.
See it liveBien chez soi · Pro page
Their calendar
Opening days and hours, slot length, closed dates.
Their extras
Add-ons to offer: per request, per day, per night or per person.
Their payouts
They activate their Stripe payouts from their space and follow every transfer.
Professionals’ identity
Every professional declares their identity and their company registration number.
You and your team
Your back office, to see everything and decide everything.
At a glance
Everything waiting for your decision, in one view.
See it liveBien chez soi · Back office
Listing review
Approve, request changes with reasons specific to your industry, or reject; any decision can be reversed.
See it liveBien chez soi · Review queue
Users
Customers and professionals: verification, sanctions, suspension.
See it liveBien chez soi · Users
All requests
Every request on the marketplace, with its conversation.
See it liveBien chez soi · All requests
Orders and refunds
Refund in full or in part, retry a declined refund, settle a problem.
Reports
Every report from the public, and a reasoned decision.
Featuring
A listing or a professional in the spotlight for 30 days, in one click.
All reviews
Every review left on the marketplace, on one screen.
Your rules
Review before publishing, writing without an account, contact details hidden in messages, when your sellers get paid.
Your team2 on Launch, 10 on Pro
Invited admins and moderators, each with their own role.
Two-factor authentication
For every admin.
Export all your data
Spreadsheets that open in Excel, plus a photo archive, whenever you want.
Help from Marketplace Factory
A ticket from your back office; an answer within 48 business hours, within 4 hours on Dedicated.
Payments and money
What gets paid, what you earn, who gets paid and when.
Online payment through your Stripe
By card, into your own account; the amount is checked before every payment.
Your commission
From 0 to 50% on every service paid on the site, collected automatically.
Providers paid after the appointment
24 hours after it ends, into their account, minus your commission.
Money on hold if there’s a problem
The customer reports a problem: the payout is held and your team decides.
Cancellation rules, applied
Flexible, moderate, strict or non-refundable: refunds follow the rule automatically.
See it liveBien chez soi · Listing
Prices calculated right
Per person, per hour, per day or per night; fixed fees added only once.
See it liveClés d’or · Listing
Every step by email
Payment received, refund, payout sent: everyone is kept informed.
“Earn money from my sellers”
Seller subscriptions, pay-per-listing, paid featuring, pay-per-contact: switch them on in your back office.
See it liveBien chez soi · Seller revenue
Connections and software
Your files and your tools, connected to your site.
Import from a file
Your listings from a CSV or Excel spreadsheet.
Your team alerted in SlackFrom Pro
Every new request and every new listing lands in one of your team’s channels.
Appointments in the calendar
A calendar file attached to every confirmation.
Import from your softwarePlannedFrom Pro
Your listings kept up to date automatically, through your software’s feed or connector.
Notifications in your toolsPlannedFrom Pro
Every new listing, order, booking or application, sent to your software, signed.
Zapier, Make and n8nPlannedFrom Pro
Our signed messages, received by Zapier, Make or n8n, to thousands of apps.
A documented endpointPlannedFrom Pro
Listings from your in-house software, sent to a secure address.
The studio and AI
To create, refine and go live.
One sentence, six proposals
Finished marketplaces in contrasting styles; you keep the one that feels like you.
See it liveBien chez soi · The six proposals
Edits in one sentence
“Ask AI” changes a text, a color, a section.
A hands-on editor
Sections, a drag-and-drop outline, texts, colors and fonts.
Change the design, lose nothing
A new style, the same content.
Photos made for your industry
Created for your site and kept in your media library.
AI credits every month
200 on Launch, 1,000 on Pro, 5,000 on Dedicated.
Live at your address
name.marketplacefactory.app, or your own domain from Pro, with emails sent from your domain.
In the language of your market
Your site and its spaces in your market’s language: 21 languages.
Ready for Google
Sitemap, structured data and a share image on every page.
Every email already written
Confirmations, reminders, payments, alerts: more than a hundred, sent at the right moment.
Included in every plan
Compare plansEverything above, except the lines marked “From Pro” or “Planned”.
| What changes by plan | Launch€79 excl. VAT / month+ 2% of your online sales | Pro€199 excl. VAT / month+ 1.5% of your online sales | Dedicatedfrom €990 excl. VAT / month+ 1% of your online sales |
|---|---|---|---|
| Address and domain names | name.marketplacefactory.app | Up to 3 domains | Your domain |
| Emails sent from your domain | Not included | Included | Included |
| “Powered by Marketplace Factory” badge | Shown | Removed | Removed |
| Administrators included | 2 | 10 | Custom |
| AI credits included per month | 200 | 1,000 | 5,000 |
| Support | By ticket, within 48 business hours | By ticket, within 48 business hours | WhatsApp and ticket, 7 days a week from 9 am to 8 pm, within 4 hours |
- Launch€79 excl. VAT / month+ 2% of your online sales
- Address and domain names
- name.marketplacefactory.app
- Emails sent from your domain
- Not included
- “Powered by Marketplace Factory” badge
- Shown
- Administrators included
- 2
- AI credits included per month
- 200
- Support
- By ticket, within 48 business hours
- Pro€199 excl. VAT / month+ 1.5% of your online sales
- Address and domain names
- Up to 3 domains
- Emails sent from your domain
- Included
- “Powered by Marketplace Factory” badge
- Removed
- Administrators included
- 10
- AI credits included per month
- 1,000
- Support
- By ticket, within 48 business hours
- Dedicatedfrom €990 excl. VAT / month+ 1% of your online sales
- Address and domain names
- Your domain
- Emails sent from your domain
- Included
- “Powered by Marketplace Factory” badge
- Removed
- Administrators included
- Custom
- AI credits included per month
- 5,000
- Support
- WhatsApp and ticket, 7 days a week from 9 am to 8 pm, within 4 hours
Your software
Included from Launch, except those marked “From Pro” or “Planned”.
Import your data
Google CalendarVia your feedFrom Pro
Your busy hours block your slots.
You’ll need: your calendar’s private iCal link
Get notified
Apple Calendar, and any calendarIncluded
Every confirmed appointment, through the calendar file attached to the email; a reschedule updates it.
PennylanePlanned
Each quote request turned into a client and a draft quote.
You will need: Pennylane’s Essential plan or higher
AxonautPlanned
Each quote request turned into a client and a draft quote.
You will need: your key
HubSpot, PipedrivePlanned
Each request turned into a contact and a deal.
You will need: your key
- SlackFrom ProEvery new request or listing in a channel.
- Make, n8n, Power AutomatePlannedFrom ProOur signed messages, to thousands of apps.
- ZapierPlannedFrom ProOur signed messages, to thousands of apps, with Zapier’s paid plan.
- Microsoft TeamsPlannedEvery new request or listing in a channel, via Workflows.
Planity, Treatwell, Fresha, Booksy and Doctolib offer no access: connect your Google Calendar’s private iCal link instead, if your software fills it in.
Your software isn’t on the list? Tell us which one
- Widely used in your industry: connected like the software on the list.
- Rarer, or requested by several customers: a custom connection, then added to the list.
- Built in-house: a documented endpoint, on Pro.
Frequently asked questions
Can my customers see open slots?
Yes: this week’s slots show on the listing and on the profile, based on each provider’s hours. A booked slot disappears.
I use Planity or Doctolib.
They offer no access to other software. From Pro, connect your Google Calendar’s private iCal link instead, if your software fills it in: your busy hours block your slots here.
What about work on quote?
The client describes the need; the provider answers with a quote the client signs online, with a deposit, the balance and invoices.
Can an appointment be rescheduled?
Yes, from both sides: one suggests another time, the other accepts. Reminders go out by email, with the calendar file.
When does the provider get paid?
24 hours after the appointment ends, into their Stripe account, minus your commission.
Your services marketplace, from a single sentence.
Free to get started.